Are EMV readers a Big Deal?

With the increase in EMV (Europay, Mastercard and Visa) chip reader usage at checkout, retailers want to understand the impacts EMV devices are having…

The Money is in the Methods

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As you work with your organization to optimize labor performance (and usually optimize customer service and associate potential at the same time) there are many…

Stages of Change Management from the Employee Breakroom

Change Management is tough work but it is so critically linked to the process of continuous improvement that…

Execution Compliance may be about more than you think

When the workforce management industry talks about task management and execution compliance tools, the emphasis is typically on how they can…