Summary of Logile’s Rankings in the 2016 RIS Leaderboard Survey
For the second year in a row, customers have ranked Logile Inc. the #1 retail software solution provider for Targeted Solution Vendors based on overall customer satisfaction in the 2016 Annual RIS Software Leaderboard survey. The ranking is based on the evaluations of nearly three-hundred retailers who scored vendors in ten criteria ranging from return on investment (ROI) and total cost of ownership (TCO) to quality of support and innovation.
RIS News explains, “The Customer Satisfaction score is the signature element in the LeaderBoard survey and is unique in that no other report by any research or analyst firm measures Customer Satisfaction of retail software vendors based on evaluations completed by hundreds of retailers.”
In Logile’s domain of Workforce and Task Management, customers ranked Logile Inc. as the #1 solution provider more than any other vendors across these following categories:
- Customer Satisfaction
- Ease of Installation & Integration
- Technology Innovation
- Return on Investment
- Ease of Administration
- Mid-Sized Retailers
- Total Cost of Ownership
- Quality of Support
- Grocery Retailers
The LeaderBoard survey measures the alignment between what a software vendor does and what its customers think they do, and based on their #1 rankings, it seems Logile remains in perfect sync with what their customers want from a solution provider.
As a company, our mission is not to have the most customers with a less than perfect solution or implementation but rather to be considered the very best solution provider by each and every one of our customers. The LeaderBoard survey results, combined with the fact that we have never lost a customer in our twelve year history, gives us great satisfaction and provides the fuel for our growing company to continue providing our customers with personalized service and valuable solutions that enable them to achieve their challenging business objectives.
Logile, Inc., a Texas based company was incorporated in 2005 and remains privately held with software development and quality assurance teams located in the United States, China and India and industrial engineers and seasoned retail consulting teams located across the United States and Latin America.
Logile provides Workforce Management and Execution Compliance Solutions encompassing industrial engineering consulting services and planning and execution software applications that empower more than three million retail employees across six continents in 18,000+ stores to optimize efficiency, improve customer service, and increase profitability.
For more information about our unique and customizable Roadmap of services and solutions or to schedule a Rapid Opportunity Assessment™, please contact Rick Schlenker at firstname.lastname@example.org, 972-550-6000 x1001. Follow us on LinkedIn.
About RIS News
RIS News is the essential source of information for retail executives, helping them connect with relevant content, engage with their peers and find best-in-class business solutions and strategies to make smarter IT and business decisions. It helps executive adapt to change, stay competitive and maximize profits and productivity.
No other media organization in retail truly engages with the entire retail business and technology community like RIS News. RIS continues to nurture and grow its relationship and engagement with this community around these five major discussion areas: Store Systems, Analytics, Customer Engagement, Digital Commerce, Merchandising/Supply Chain.
This post is also available in: Spanish